Orbit Insurance Services formerly AGR Insurance Brokers Inc. - Ottawa, ON

Name: Orbit Insurance Services formerly AGR Insurance Brokers Inc.
Telephone: +1 613-748-1918
Rating: 3.5

Indirizzo: Mailing Address, 1400 St. Laurent Blvd, Ottawa, ON K1K 4H4, Canada.
Telefono: 6137481918.
Sito web: orbitinsuranceservices.ca.
Specialità: Agenzia di assicurazioni.
Altri dati di interesse: Caratteristiche: di proprietà di donne, Appuntamenti online, Servizi in loco, Ingresso accessibile in sedia a rotelle, Parcheggio accessibile in sedia a rotelle.
Opinioni: Questa azienda ha 100 recensioni su Google My Business.
Media delle opinioni: 3.5/5.

Posizione di Orbit Insurance Services formerly AGR Insurance Brokers Inc.

6137481918

Orbit Insurance Services, precedentemente noto come AGR Insurance Brokers Inc., è un'agenzia di assicurazioni con sede a Ottawa, in Canada. L'indirizzo completo è 1400 St. Laurent Blvd, Ottawa, ON K1K 4H4, Canada. Il numero di telefono per contattarli è 6137481918. Il loro sito web, orbitinsuranceservices.ca, fornisce informazioni dettagliate sui loro servizi.

Orbit Insurance Services è specializzata nell'offerta di soluzioni assicurative personalizzate per soddisfare le esigenze dei suoi clienti. Tra le loro specialità ci sono diverse forme di assicurazione, tra cui assicurazione auto, assicurazione casa, assicurazione vita e assicurazione sanitaria. Sono noti per il loro servizio clienti eccezionale e la capacità di fornire consulenza esperta per aiutare i clienti a scegliere la copertura assicurativa più adatta alle loro esigenze.

Una caratteristica distintiva di Orbit Insurance Services è che è di proprietà di donne. Questo è un aspetto importante per molte persone che desiderano sostenere le imprese di proprietà di donne. Altre caratteristiche che rendono questa agenzia di assicurazioni una scelta eccellente includono la possibilità di fissare appuntamenti online, la disponibilità di servizi in loco, l'ingresso accessibile in sedia a rotelle e il parcheggio accessibile in sedia a rotelle.

Orbit Insurance Services ha ricevuto recensioni positive da parte dei suoi clienti, con un totale di 100 recensioni su Google My Business. La media delle recensioni è di 3.5/5, il che indica un livello di soddisfazione generale dei clienti.

Recensioni di Orbit Insurance Services formerly AGR Insurance Brokers Inc.

Orbit Insurance Services formerly AGR Insurance Brokers Inc. - Ottawa, ON

KP Twinz

5/5

My sister and I were in need of getting car insurance and had the pleasure of speaking with Samuel Lortie who is in the department of lifestyle sales specialist. Samuel was very helpful with helping us find the cheapest insurance company. He was able to breakdown everything, so we could have a better understanding on why rates were high and what was beneficial for us to go with. We are very thankful to have had the pleasure to speak with him and get our vehicle insured. He provided a 10/10 service. We highly recommend him to anyone that needs help with getting insurance.

Charles Major

1/5

This company is now straight downhill, I’ve been with them for the last 24 years. It’s now under Orbit and the call centre for existing customers is a joke. It takes more then 24-48 hours for a call back, and I’ve had twice a hang up after I selected the callback function. Guess what, the phone rang once and hung up, they never call back and had to call back and once more select the 24 hour call back option. Grrrr I got so angry and called has a new customer, guess what, got an agent within a minute that refused to served me because he couldn’t do that. I told him I wanted to make a complaint, no problem, I did and the lady at customer service was very nice at beginning, now she is taking 2 weeks to reply to any of my messages. I’m now waiting for more then 24 hours for a call back on one phone, 6 1/2 hours on a live phone call and my wife calling as a new customer just so we can reach someone. Are you really going to get this company for your insurance…

Angela Scott

5/5

My experience dealing with Orbit insurance has been exemplary. Laurie has been so wonderful to deal with. She has been extremely helpful at a very difficult time for me. Her patience , knowledge and help she has provided has been an absolute relief for me . I am so thankful for her assistance and expertise.

Dusty Gilbert

1/5

DO NOT USE THIS COMPANY!!! After signing up for insurance with Economical through Orbit insurance I was charged for my insurance and also a second charge from Intact which I have never been a customer of. I called Orbit to see why I was being charged for insurance I didn't have and find out that they used my banking info on someone else's policy!! They assured me I would be refunded in 2-3 weeks. It has been a month later and I still have no refund AND they just charged me again! Almost $700 now for someone else's insurance with barely an apology. Avoid this company!!

Tom Bartone

5/5

Good day where do I start I've been with this company for so many years I've got to know everyone the service is amazing they call you back they email you quick can't ask for anything better the ladies like Laurie Vanessa Estelle ant Karim Susan Jean which no longer kim silvie are all grateful people at orbit ins you guys are all great thank you for all your help talk soon

Umamah Mahmud

1/5

I usually never leave a bad review unless I have had extremely bad customer service. We have spoken to atleast 6-7 insurance company and never had this experience. Talking to Orbit agent Terry was the worst customer service experience we ever had with any company!! Terry was extremely rude, unprofessional and condescending. The reviews are bad yet we approached them as government workers under PSAC have discounts. But for such behavior, we would rather pay more.

It is very unfortunate. Not only we will never deal with them but also will spread the experience with friends and family.

I will inform my union PSAC too.

Management, kindly listen to the call recording with Terry from Thursday morning, May 30th. Thank you.

Nik V

5/5

I have always had excellent service from Orbit Insurance Services and I would like to mention Laurie Highton and Gwen Hammill who were both extremely knowledgeable and courteous in their dealings with myself. You are both a credit to Orbit.

Eamon Harper

1/5

I'm a client. Nobody answers the phone, afters hours of waiting. Their call-back feature doesn't work, nobody calls you back. Frustrating! Gave 1-star only because google wouldn't let me put zero stars.